Saturday, February 28, 2015

Office 365 Outlook 2013 OpenXChange OXTender 2 MAPI Mail profile error oxstor dll could not be loaded

Today i installed Office 365 in parallel to my existing Office 2010 on my Windows 8 Computer. Under Outlook 2010 i use OpenXChange OXTender 2 - Version 7.0.62 to sync with OpenXChange Groupware.
After installing Outlook i created a new mail profile. But in Outlook 2013 i cant open the MAPI Folder. Clicking on it an error message Pops up "The Folder could not be expanded.... MAPI was unable to load the Information service "oxstor.dll" ..."

I also re-installed OXTender, but this did not fix it. Under Outlook 2010 the sync is still working fine.

I posted the question here:
http://answers.microsoft.com/en-us/office/forum/office_365hp-outlook/cant-sync-outlook-2013-with-openxchange-because-of/f87f287c-e62a-4e5b-994c-da90769bf00c

https://forum.open-xchange.com/showthread.php?7769-Outlook-2013-quot-Der-Informationsdienst-quot-oxstor-dll-quot-konnte-nicht-geladen-werden-quot

How-i-fixed-it:
The document Outlook OXtender 2 Best Practices states, that it does not work having both Office 2013 and 2013 installed in parallel:
...
Please note that the following is not supported:
  • Office 2010 Home and Business test version
  • MS Outlook running in a virtual environment (e.g. VMware or Parallels Desktop)
  • Using both OL2007 and OL2013
  • Using both OL2010 and OL2013
....

I removed Office 2010 from my Computer and re-installed Outlook OXTender again, created a new profile and... it works.

Here you can find the Information:
http://oxpedia.org/wiki/index.php?title=Outlook_OXtender2_Best_Practice
for details click below

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